Title:
======
Dell PacketTrap MSP RMM 6.6.x - Multiple Persistent Web Vulnerabilities


Date:
=====
2013-07-17


References:
===========
http://www.vulnerability-lab.com/get_content.php?id=791


VL-ID:
=====
791


Common Vulnerability Scoring System:
====================================
3.5


Introduction:
=============
Network Monitoring Software & Remote monitoring and management. Be the first to know. Remote network monitoring and management for
the entire IT infrastructure. See all your customers network traffic, application performance, and device events, in one central view.
Fast and easy anytime, anywhere access to any device. No more truck roll outs to site to fix problems. packetTrap RMM allows you to save
time, improve productivity, and increase ROI. To meet the needs of your customers, packetTrap RMM offers agent and agentless based deployment
architecture for ultimate flexibility. Network traffic & website surfing analysis - Deep AntiVirus Integration Virtual Infrastructure
Monitoring - VoIP Monitoring - Elaborate Scripting Engine - Network Mapping - Support for Most PSA - Custom Reports & Dashboard Gadgets
- Performance Baseline Monitoring - packetTrap RMM Community - MSP Acceleration Program.

(Copy of the Vendor Homepage: http://www.packettrap.com/products/packettrap-msp/ )


Abstract:
=========
The Vulnerability Laboratory Research Team discovered multiple web vulnerabilities in the DELL PacketTrap 6.6.23938 MSP RMM Software.


Report-Timeline:
================
2013-01-24:     Researcher Notification & Coordination (Benjamin Kunz Mejri)
2013-02-06:     Vendor Notification
2013-02-08:     Vendor Response/Feedback
2013-**-**:     Vendor Fix/Patch
2013-07-17:     Public Disclosure (Vulnerability Laboratory)


Status:
========
Published


Affected Products:
==================
DELL
Product: PacketTrap MSP RMM 6.6.23938


Exploitation-Technique:
=======================
Remote


Severity:
=========
Medium


Details:
========
Multiple persistent input validation vulnerabilities are detected in the DELL PacketTrap MSP v6.6.23938 appliance application.
The bug allows remote attackers to implement/inject own malicious script code on the application side of the software (persistent).

The first persistent vulnerability is located in the add function of the reports (reports manager & scheduled reports|add) module
when processing to request the vulnerable gadget_name, gadget_description, template name and device name parameters.
The vulnerability allows to inject persistent script code as report when processing to add a report or device. The result is the
persistent execution of script code out of the add reports preview software listing. Exploitation requires low user interaction &
a low privileged appliance web application user account.

The secound persistent vulnerability is located in the reports (index listing) module when processing to request the vulnerable
customer name, device name & host name parameter & listing. The vulnerability allows to inject via add function persistent script code.
The result is the persistent execution of script code out of the index reports software listing.

Exploitation of the vulnerability requires low user interaction & a low privilege web application user account.
Successful exploitation of the vulnerability can lead to persistent session hijacking (manager/admin), persistent phishing, persistent
external redirects to malware or scam and (stable) persistent web context manipulation of the affected vulnerable module.

Vulnerable Section(s):
				[+] Reports

Vulnerable Module(s):
				[+] Report Manager
				[+] Scheduled Reports

Vulnerable Parameter(s):
				[+] Template Name
				[+] Device Name
				[+] gadget_name
				[+] gadget_description
				[+] Customername
				[+] HostName

Affected Section(s):
				[+] Add Preview Listing
				[+] Software Report Listing


Proof of Concept:
=================
The persistent script code inject vulnerabilities can be exploited by low privileged group user accounts with low required user interaction.
For demonstration or reproduce ...


Review: Reports > Report Manager > [Add Preview Listing & Software Report Listing]

</style></head><body><table style="width:100%"><tr><td><img src="5665fcbb3b1c4dd1bf902fe2a199ea15.png" alt="Quest" title="Quest" /></td></tr>
<tr><td><h2>"><[PERSISTENT INJECTED SCRIPT CODE!]) <</h2>
<p>All  devices for customer '<[PERSISTENT INJECTED SCRIPT CODE!]"><[PERSISTENT INJECTED SCRIPT CODE!]'<BR>Generated: 10.12.2012 21:20</p></td>
</tr><tr><td><table class="dash_frame" cellspacing="0" cellpadding="0" style="border-collapse:collapse;"><tr>
<td><table class="dash_col_frame" cellspacing="0" cellpadding="0" style="border-collapse:collapse;"><tr>
<td><table class="gadget_frame" cellspacing="0" cellpadding="0" style="border-collapse:collapse;"><tr>
<td><table class="gadget_header" cellspacing="0" cellpadding="0" style="border-collapse:collapse;"><tr>
<td><span class="gadget_name">"><[PERSISTENT INJECTED SCRIPT CODE!]) <</span><span class="gadget_description">
<br>Top 10  devices for customer '<[PERSISTENT INJECTED SCRIPT CODE!]"><[PERSISTENT INJECTED SCRIPT CODE!]'</span></td>
</tr></table></td></tr><tr>
<td><table class="list_gadget_body sortable" cellspacing="0" cellpadding="2" style="border-collapse:collapse;">
<tr class="gadget_header_row">
<th class="gadget_header_cell_horiz" align="left" valign="middle"><span>Host Name</span></th><th class="gadget_header_cell_horiz"
align="left" valign="middle"><span>IP Address</span></th><th class="gadget_header_cell_horiz" align="left" valign="middle">
<span title="Customer Name">Customer Name</span></th><th class="gadget_header_cell_horiz" align="right" valign="middle"><span>
Ping Response Time</span></th><th class="gadget_header_cell_horiz" align="right" valign="middle"><span>Disk Free % Avg</span></th>
<th class="gadget_header_cell_horiz" align="right" valign="middle"><span title="Average cpu usage of a system.">CPU % Avg</span></th>
<th class="gadget_header_cell_horiz" align="right" valign="middle"><span>Physical Memory Used %</span></th><th align="right" valign="middle">
<span>Interface Traffic Total Avg</span></th></tr><tr>
<td align="left" valign="middle"><span title="HOSTBUSTER [192.168.0.103]" style="color:Black;font-weight:normal;font-style:normal;
text-decoration:none;">HOSTBUSTER</span></td><td align="left" valign="middle"><span title="HOSTBUSTER" style="color:Black;font-weight:normal;
font-style:normal;text-decoration:none;">192.168.0.103</span></td><td align="left" valign="middle"><span style="color:Black;font-weight:normal;
font-style:normal;text-decoration:none;"><[PERSISTENT INJECTED SCRIPT CODE!]"><[PERSISTENT INJECTED SCRIPT CODE!]</span></td><td align="right"
valign="middle"><span class="numeric_value_0" style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">0 ms</span></td>
<td align="right" valign="middle"><span style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">62%</span></td>
<td align="right" valign="middle"><table cellpadding="0" cellspacing="0"><tr>
<td><span class="numeric_value_0" style="color:Black;font-weight:
normal;font-style:normal;text-decoration:none;">58.50%</span><span> </span></td><td><table cellspacing="0" cellpadding="1"
style="font-size:0.75em;height:10px;width:70px;border-collapse:collapse;margin:0;padding:0;">
<tr><td class="numeric_bar_0" style="width:58%;"> </td><td class="numeric_bar_padding" style="width:42%;"> </td>
</tr></table></td></tr>
</table></td><td align="right" valign="middle"><table cellpadding="0" cellspacing="0"><tr>
<td><span class="numeric_value_0" style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">59.80%</span><span> </span></td>
<td><table cellspacing="0" cellpadding="1" style="font-size:0.75em;height:10px;width:70px;border-collapse:collapse;margin:0;padding:0;">
<tr><td class="numeric_bar_0" style="width:60%;"> </td><td class="numeric_bar_padding" style="width:40%;"> </td></tr></table></td></tr>
</table></td><td align="right" valign="middle"><span style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">
0.15 Mbps</span></td></tr><tr>
<td align="left" valign="middle"><span title="<[PERSISTENT INJECTED SCRIPT CODE!]20"><[PERSISTENT INJECTED SCRIPT CODE!];) <
[127.0.0.9]" style="color:Black;font-weight:normal;font-style:
normal;text-decoration:none;"><[PERSISTENT INJECTED SCRIPT CODE!]%20"><[PERSISTENT INJECTED SCRIPT CODE!]") <</span></td><td align="left"
valign="middle"><span title="<[PERSISTENT INJECTED SCRIPT CODE!];) <" style="color:Black;
font-weight:normal;font-style:normal;text-decoration:none;">127.0.0.9</span></td><td align="left" valign="middle"><span style="color:Black;
font-weight:normal;font-style:normal;text-decoration:none;"><[PERSISTENT INJECTED SCRIPT CODE!]</span></td><td align="right"
valign="middle"><span class="numeric_value_0" style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">0 ms</span></td>
<td align="right" valign="middle"><span style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">62%</span></td>
<td align="right" valign="middle"><table cellpadding="0" cellspacing="0">
<tr><td><span class="numeric_value_0" style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">22.00%</span><span> </span></td>
<td><table cellspacing="0" cellpadding="1" style="font-size:0.75em;height:10px;width:70px;border-collapse:collapse;margin:0;padding:0;">
<tr><td class="numeric_bar_0" style="width:22%;"> </td><td class="numeric_bar_padding" style="width:78%;"> </td>
</tr></table></td></tr></table></td><td align="right" valign="middle"><table cellpadding="0" cellspacing="0">
<tr><td><span class="numeric_value_0" style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">60.41%</span><span>
 </span></td><td><table cellspacing="0" cellpadding="1" style="font-size:0.75em;height:10px;width:70px;border-collapse:collapse;margin:0;padding:0;">
<tr><td class="numeric_bar_0" style="width:60%;"> </td><td class="numeric_bar_padding" style="width:40%;"> </td>
</tr></table></td></tr>
</table></td><td align="right" valign="middle"><span style="color:Black;font-weight:normal;font-style:normal;text-decoration:none;">0.16 Mbps</span></td>
</tr></table></td></tr></table></td></tr></table></td></tr></table></td></tr></table></body></html>


Manually reproduce steps ...

1. Install the PacketTrap MSP RMM Software 6.x and start it up
2. Create an first account and switch to the main menu of the software dashboard
3. Go to the reports section and click on add reports
4. Inject your own script code via add in the vulnerable parameters
5. Click the next step button (down) of the add mask
6. The preview executes the code in the right listing after processing the first step. #reproduce1
7. Now, we reproduce the secound issue. Save the report with the persistent injected own script code
8. Switch (after the save) to the index module of the reports or scheduled reports listing
9. The code will be executed persistent out of the main software reports module when processing to watch the customer name, device name or host name #reproduce2


Risk:
=====
The security risk of the persistent input validation vulnerabilities are estimated as medium(+).


Credits:
========
Vulnerability Laboratory [Research Team] - Benjamin Kunz Mejri (bkm@vulnerability-lab.com)


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===========
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