<?xml version="1.0" encoding="UTF-8"?>
<chapter id="faq">
<chapterinfo>
  <authorgroup>
    <author
>&Jack.H.Ostroff; &Jack.H.Ostroff.mail; </author>
  </authorgroup>
  <date
>2014-08-30</date>
  <releaseinfo
>4.7.01</releaseinfo>
</chapterinfo>

<title
>Vragen en antwoorden</title>

<para
>Dit hoofdstuk gaat over een aantal onderwerpen die vaak verwarring veroorzaken, speciaal bij nieuwe gebruikers van &kappname;. Als u vindt dat &kappname; iets doet dat u niet begrijpt (of soms iets niet doet waarvan u wilt dat het wordt gedaan,) controleer dan deze lijst voordat u om hulp vraagt op een van de e-maillijsten. Als uw probleem hier niet geneomd wordt, ga dan naar de sectie op <link linkend="firsttime.contact"
>hulp verkrijgen</link
>. </para>

<qandaset>

<qandadiv
><title
>Vragen over installatie en opstarten</title>

<qandaentry>
 <question>
   <para
>&kappname; crasht wanneer ik het probeer te starten.</para>
 </question>
 <answer>
   <para
>There are many reasons &kappname; might crash or give an error instead of starting up normally. You first need to determine if the problem is with the software or with your data. So, the first thing to try is to <link linkend="firsttime.launch"
>launch &kappname;</link
> without opening your data file. If the application starts up, but crashes when you try to load your data file, try loading an older copy of your file. (You did make a backup, didn't you?)</para>
   <para
>If &kappname; crashes on startup without trying to load a data file, there may be a problem with your installation. See the section on <link linkend="installation"
>installing &kappname;</link
> or the section on <link linkend="firsttime.contact"
>getting help</link
>.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Wanneer ik KMyMoney opstart krijg ik een foutmelding "Misvormde URL". Wat is er mis?</para>
 </question>
 <answer>
   <para
>Usually the reason for this is that you didn't run 'make install' as root. This step actually copies all of the icons, and other files needed by KMyMoney to run properly. If you did run this, make sure you passed the correct prefix to cmake at the beginning of your compile. See the section on <link linkend="installation.fromsource"
>compiling from source</link
> for more information.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>When I compile from source, all the icons show up as missing. What did I do wrong?</para>
 </question>
 <answer>
   <para
>Usually the reason for this is that you didn't run 'make install' as root. See the previous question/answer for more information.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>What options are useful to pass to cmake?</para>
 </question>
 <answer>
   <para
>The most important option is -DCMAKE_INSTALL_PREFIX. This specifies where you want to install KMyMoney; it should be the same location where &kde; is installed. In many distributions, cmake will find this location on its own, but if it can't, you can use the command line tool <command
>kde4-config --prefix</command
> to read out what the prefix should be. For &RedHat;-based distributions, including Mandriva and Fedora, &kde; is installed in <filename role="directory"
>/usr</filename
>.</para>
   <para
>Another useful option is -DCMAKE_BUILD_TYPE. Normally this is not set, but if it is set to Debug, it will allow you to build KMyMoney with debug symbols, which help in trying to figure out crashes. This option is essential if you are a developer and want to contribute.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>The Git version is broken! What do I do now?</para>
 </question>
 <answer>
   <para
>Usually the reason for this is that one of the developers made a change to the code that requires a clean reconfigure. See the end of the section on <link linkend="installation.fromsource"
>compiling from source</link
> for instructions. If you follow these steps carefully, and still have a problem compiling, please post a message to the &kappname; Developers List at &devlist;, and include the failed output of either the cmake or make command. </para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>I compiled from source, but the version number in the Help->About dialog no longer gets changed to show the latest git commit, like it used to?</para>
 </question>
 <answer>
   <para
>You probably ran <command
>$ make</command
> without running <command
>$ cmake</command
> or <command
>$ ccmake</command
> first. If you update the code, using <command
>$ git pull</command
>, one of those two commands is necessary to put the updated version number/git commit in the right place. </para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Will &kappname; work on my X/&ubuntu; desktop? Will &kappname; work without a full KDE desktop?</para>
 </question>
 <answer>
   <para
>Yes, &kappname; will work without a full &kde; desktop, but you will have to install the basic &kde; libraries first. The easiest way to do this is to use <link linkend="installation.distribution"
>your distribution's package management system</link
>, which will handle these requirements automatically. If you are going to install from source, you will probably need development versions of those libraries; refer to these <link linkend="installation.fromsource"
>instructions</link
> for details.</para>
   <para
>There has been at least one report of an error message about a &kappname; process which did not come from any &kappname; or &kde; source. This is not necessarily bad, but it can be very difficult to determine the actual cause.</para>
 </answer>
</qandaentry>

</qandadiv>

<qandadiv
><title
>Vragen over instellingen</title>

<qandaentry>
 <question>
   <para
>Can I change the start of the fiscal year, to match my tax year or accounting year?</para>
 </question>
 <answer>
   <para
>Yes, you can easily set the start of the year in the <link linkend="details.settings.general.global"
>Global Options</link
> section of the <guilabel
>Configure &kappname;</guilabel
> dialog.</para>
 </answer>
</qandaentry>

</qandadiv>

<qandadiv
><title
>Vragen over accounts en transacties</title>

<qandaentry>
 <question
><para
>Waarom kan ik geen transactie bewerken? </para
></question>
 <answer>
   <para
>You cannot make any changes to a transaction with a date before the opening date of the account it is in. The most common reason for this is importing all the data for an account. If the import file does not contain an opening date for the account, &kappname; will use the current date. The way to fix this is to edit the account, and <link linkend="details.accounts.edit"
>change the opening date</link
> to be earlier than any transaction in that account.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Waarom wordt een transactie in rood getoond en hoe kan ik de kleur kwijt raken?</para>
 </question>
 <answer>
   <para
>A transaction is shown in red if any part of the amount has not been assigned to a category. This is most commonly caused by importing a QIF or OFX file or by downloading statement data online. All you have to do is to modify the transaction such that the whole amount of the transaction is assigned to categories.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Waarom kan ik geen beginsaldo aan een account toevoegen?</para>
 </question>
 <answer>
   <para
>If you provide an opening balance when you create an account, it is shown as the first transaction for the account. If you do not, then the transaction is not there, and because it is a special type of transaction, you cannot simply add it as you could a deposit or withdrawal. However, you can add it later by <link linkend="details.accounts.edit"
>editing the account</link
>.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>When I created an account, I used the wrong type, and now it won't let me change it. I can edit the account, but the dropdown for account type is either disabled, or does not list all the possible types.</para>
 </question>
 <answer>
   <para
>You can easily change an account type between checking, savings, and cash. However, because of the way &kappname; stores the account information, it does not allow other changes of account type. The way around this is to create a new account of the correct type, move all the transactions from the old to the new account, and then delete the old account.</para>
   <!-- this should have links to the sections on new acct, move transactions,
        delete account. -->
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Ik heb een lening met 0% rente, maar ik krijg een fout in de assistent nieuwe lening die mij deze waarde niet laat gebruiken.</para>
 </question>
 <answer>
   <para
>The internal calculations of the new loan wizard do not allow a 0% interest rate. The best way to handle this situation is to <link linkend="details.accounts.create.account"
>create a simple liability account</link
> with a starting balance for the amount of the loan, and then <link linkend="details.schedules.new"
>create a schedule</link
> for the required payments.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Waarom kan ik niet al mijn transacties in het kasboek zien?</para>
 </question>
 <answer>
   <para
>There are several settings that control which transactions are displayed in the ledger view of an account. First, check the <link linkend="details.ledgers.view.filter"
>ledger filter area</link
>. If there is anything typed in the search box, only transactions containing that text will be shown. If the status dropdown has been changed from <quote
>Any status,</quote
> then only transaction of the selected type will be shown. In addition, there are two important settings in the <link linkend="details.settings.general.filter"
>filter options</link
> section on the &kappname; Settings dialog. If the <guilabel
>Do not show transactions prior to</guilabel
> field is set, only transactions on or after that date will be shown in the ledger. If the <guilabel
>Do not show reconciled transactions</guilabel
> box is checked, then no reconciled transactions will be shown.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Ik heb een typfout in de naam van een begunstigde gemaakt en wil dat in alle transacties wijzigen. Is er een globale zoeken/vervangen?</para>
 </question>
 <answer>
   <para
>There is no global search and replace function in KMyMoney. Nevertheless, it is easy to change a payees name: select the Payees view and find the entry with the name you want to change. Click with the &RMB; on the payee, and select <menuchoice
><guimenuitem
>Rename payee</guimenuitem
></menuchoice
>. Enter the new name. Since the transactions only use a reference to the payees record, all transactions now show the new name.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Waarom kan ik geen account verwijderen?</para>
 </question>
 <answer>
   <para
>In order to delete an account, &kappname; can have no other references to it. That means you must delete all transactions, or move them to another account. If you still can't delete an account, there may be scheduled transactions referring to that account, which may not be visible in the ledger. You need to delete any future transactions and the schedule itself, or switch them to a different account.</para>
 </answer>
</qandaentry>

</qandadiv>

<qandadiv
><title
>Import and Export Questions</title>

<qandaentry>
 <question>
   <para
>Where do I find some more information about OFX parameters?</para>
 </question>
 <answer>
   <para
>Here are some external sources which might give your more information: <ulink url="http://ofxblog.wordpress.com/"
>ofxblog</ulink
> and <ulink url="http://www.ofxhome.com/"
>ofxhome</ulink
>.</para>
 </answer>
</qandaentry>

</qandadiv>

<qandadiv
><title
>Overige vragen</title>

<qandaentry>
 <question>
   <para
>Why is there no translation for 'my' language?</para>
 </question>
 <answer>
   <para
>&kappname; uses the &kde; settings for language, so first, make sure that your region and language settings are correct. If they are, the most likely reason is that no one has offered to translate it yet. Translating &kde;/&Qt;-based applications is very simple, and does not require any programming skills. If you would like to translate &kappname; into your language, please post a message to the proper <ulink url="http://l10n.kde.org/teams-list.php"
>team mailing list</ulink
>. Should you fail to find your language in the list or could not contact the team members please mail directly to the <ulink url="mailto:kde-i18n-doc@kde.org"
>KDE translation mailing list</ulink
> (<ulink url="https://mail.kde.org/mailman/listinfo/kde-i18n-doc"
>subscription</ulink
> required) and we will give you the details on how you can easily provide a translation for &kappname;. </para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Why did the version number jump from 1.0.5 to 4.5, and what happened to KMyMoney2?</para>
 </question>
 <answer>
   <para
>The use of KMyMoney2 was a historical legacy from when the project went from &kde; 1 to &kde; 2. To avoid changing the name every time there was a new &kde; version, we decided to stick with &kappname;.</para>
   <para
>The first version of &kappname; that was considered sufficiently stable was labeled 1.0, even though it ran under &kde; 3. As the project is now becoming more closely aligned with &kde; we decided to use the same major release number.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>How can I report a bug? How can I request a new feature?</para>
 </question>
 <answer>
   <para
>The developers encourage your feedback. See the section on <link linkend="firsttime.contact"
>Contacting the Developers / Reporting Bugs</link
>.</para>
 </answer>
</qandaentry>

<qandaentry>
 <question>
   <para
>Why isn't there an easy way to print some scheduled transactions, or part of the ledger, or ...</para>
 </question>
 <answer>
   <para
>Look in the <link linkend="details.reports.avail"
>Reports</link
> section. Many of the reports actually provide an easy way to print thing you can't quite do directly from the ledger or other screens.</para>
 </answer>
</qandaentry>

</qandadiv>

</qandaset>

</chapter>
